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Gert D
1 reviews | Active since May 2024
16 May 2025, 21:16
Worst South African bank
Gooday,it has been a shame that you can only choose 1 star and not lower to Absa bank.After expecting ***** on my absa credit card account....and been trying to let them know....spending 13 minutes on one call the phone went dead....them not phoning me back after a second failure attempt......I have not been able to report the ***** because of 10-13 minute phone calls where the phone has gone down without anyone phoning me back and me holding in a cues not abel to explain my situation to anyone.This bank seriously needs help......would suggest moving all your business to another bank that is willing to listen.
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Gert D's updateReviewer Update
22 May 2025, 19:31TO BE HONEST I AM BUSY AND OCCUPIED AT WORK,I WILL ONLY MAKE A STATEMENT LIKE ABOVE ON HELLOPETER BECAUSE I AM SO FED UP WITH ABSA BANK'S OVERALL PERFORMENCE ON VARIOUS DEPARTMENTS ON OFFER THAT I PAY FOR,THERE IS ALWAYS N SORRY WE WILL TRY BETTER AND RESOLVE BUT I GOES BEYOND THAT....THIS TYPE OF SERVICE RECEIVED ON VARIOUS DEPARTMENTS OF ABSA HAS BEEN THE SAME...VERY BAD AND EVERY SALESPERSON IS SO SORRY TO HEAR ABOUT MY EXPERIENC BUT THIS HAS BEEN ONGOING FOR YEARS....IT'S BECAUSE THEY HAVE BEEN TRAINED TO SAY THAT BECAUSE THEY NEED WEEKS TO RESOLVE THE ISSUE...THERE IS MANY STORIES LIKE MINE....THE END OF THIS STORY IS NOT TO RESOLVE THIS BUT TO CHANGE BANKS AND REMOVE BUSSINESS TO THIS BANK!!IT HAS BEEN GOING ON FOR A LONG LONG TIME...THUS MY FRUSTRATION!!BETTER TO REMOVE ALL BUSSINES FROM ABSA AND TRY SOMETHING NEW!
GD
Gert D's update22 May 2025, 19:31
Reviewer Update
TO BE HONEST I AM BUSY AND OCCUPIED AT WORK,I WILL ONLY MAKE A STATEMENT LIKE ABOVE ON HELLOPETER BECAUSE I AM SO FED UP WITH ABSA BANK'S OVERALL PERFORMENCE ON VARIOUS DEPARTMENTS ON OFFER THAT I PAY FOR,THERE IS ALWAYS N SORRY WE WILL TRY BETTER AND RESOLVE BUT I GOES BEYOND THAT....THIS TYPE OF SERVICE RECEIVED ON VARIOUS DEPARTMENTS OF ABSA HAS BEEN THE SAME...VERY BAD AND EVERY SALESPERSON IS SO SORRY TO HEAR ABOUT MY EXPERIENC BUT THIS HAS BEEN ONGOING FOR YEARS....IT'S BECAUSE THEY HAVE BEEN TRAINED TO SAY THAT BECAUSE THEY NEED WEEKS TO RESOLVE THE ISSUE...THERE IS MANY STORIES LIKE MINE....THE END OF THIS STORY IS NOT TO RESOLVE THIS BUT TO CHANGE BANKS AND REMOVE BUSSINESS TO THIS BANK!!IT HAS BEEN GOING ON FOR A LONG LONG TIME...THUS MY FRUSTRATION!!BETTER TO REMOVE ALL BUSSINES FROM ABSA AND TRY SOMETHING NEW!