Worst service yet

<p>I called the Absa pension fund to get an IRP5 as I received my pension payout from them and SARS was requesting it. I called and spoke to 5 different agents in 15 minutes using my airtime i was then put on hold without even being told that i was going to be put on hold for more than 10 minutes it was the worst experience ever and all i needed was for an agent to email me a copy of my IRP5 form.</p> <p>I would never advise any entity to use them for their employees pension funds they are quick to deduct our monthly contributions however when we need assistance from them we get such poor service.</p>