Worst service when you phone in to make payments

<p>Shoutout to Melanie Aye, who was the worst service I experienced ever.</p> <p>Phoned in to update my debit order, this lady interrups my sentences constantly explaining the acc is in arrear (which is why I phoned, to change debit order, thanks, Sherlock!)</p> <p>Then ask her to cease interrupting me giving my details and arranging another debit order, she cuts me off again and threatens to terminate the call? Asks for her manager, Mr Roos sorts out the issue in 1 minute, and this Melanie Aye wants to give moral lessons instead of capturing banking details? If you speak to this lady, make sure to ask for her manager instead cause she will interrupt and cut you off as she deems fit. </p>