Worst service recieved
Was at Absa Greenstone on the 081022, spent 3 hours from 10am till 1pm just to open an account and replace my bank card. Only 2 consultants working with many customers waiting for assistance. There was no care that people were sitting so long waiting for assistance. This is totally unnecceptable Absa
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Absa's replyOfficial
10 Oct 2022, 12:41 Dear Sandra Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply10 Oct 2022, 12:41
Official
Dear Sandra Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards, Vanessa Crowe Group Customer Care