Worst Service Received from ABSA BANK

<p>I app**** for a credit card on the 23rd February 2017. I was told I would recieve the card in 5 - 7 working days. I still dont have anything 14 WORKING days later. I have tried emailing the card division and received an automatic response stating someone will be back to me in 4 hours, I didnt get any feedback. I tried calling the number several times and hold on for more than 20 minutes each time due to high call volumes!! The service is shocking and I am disgusted that there is no one to physically get hold of</p>