WORST SERVICE NO RESPONSE

Im urgently trying to place a claim on my dad's funeral policy but im not getting and help at a ABSA branch. <br> <br> Please sent me the claim form that I need to full in and what documents you need so that the claim can be paid out. <br> <br> The funeral was already on the 1st of April and I had to use my own money to pay for everything. <br> <br> I have a family to support and would like a reply in the next hour of I will report you. <br> <br> There is an amount of R 15,000.00 and R 30,000.00 that needs to be paid out to me. <br> <br> Deceased are WJ Eckley <br> <br> according to policy when a person pass away the funds will be released within 24 hours and according to me its now 7 days later. <br> <br> WHAT THE HELL IS HAPPENING TO ABSA BANK???<br>