BM
BEN M
1 reviews | Active since Feb 2021
03 Jan 2023, 17:38
Worst Service in the industry.
Personal Loan department.
App**** the 21st of December, still not one call received from Absa i have been calling everyday and this has been escalated numerous times to team leaders and even them cannot even just call back.
The professionalism of Absa is the worst I have dealt with in years.
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
04 Jan 2023, 10:12Dear Ben
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***2.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply04 Jan 2023, 10:12
Official
Dear Ben
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email.
The reference number for your complaint is C-***2.
Regards
Pravesh Bejay
Customer Value Management