Worst service in the country.

It’s been more than a year. That I have phone, visited my local Absa branch and here I am still waiting for them to cancel one of my credit cards. I have had more issues than success at this bank. I get to the branch they promise me the card is cancelled, just to find out I can’t complete online transactions due to this card still being active. The switch board does not answer. I had to speak to 3 different operators in one morning because the calls get dropped and each of them give me a different answer supplying email address that doesn’t exist. Some of them very rude interrupting me constantly. Here we are again in the branch with three consultants to help 14 people. Some of the customers are very old. Their service disgust me.