Worst Service from ABSA!

my internet & online banking has been blocked 3x and ABSA has not been helpful. I called the contact centre center and spoke to Diamond today 17:00. He was not useful and could not put me through to a manager. I need proof of payment I made on 28\11. I had typed in my email address for proof of payment and did not receive it. I do not have time to go to the bank. If my query is not resolved I will close my account.

What type of bank creates an App that has bugs and let's its customers use it? The branch consultants can't fix it and they tell you they can't help you. We trust And with our money, but cannot access it when we need it.