Worst Service for Senior Citizens. Very inconsiderate!!!

Item: Absa
Rating: 1
Author: FRANCINA T

For some reason known only by employees, they stopped having a queue for senior citizens. How do they expect elderly people to stand in a queue which is very slow so long? They are very slow? What happened to the respect for elderly people? They really need to rethink their services. Anyway I'm taking my business from Absa.. I can't stand this

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Replies (1)

Absa's replyOfficial

27 Dec 2023, 12:52

Dear Francina Thamage

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareGodfrey Ndou

Absa's reply27 Dec 2023, 12:52

Official