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Chris O
1 reviews | Active since May 2025
30 May 2025, 11:51
Worst service ever.. stay away from Absa
You can't even rate their pathetic service! I have a problem that my online transactions with my credit card are rejected by Absa.. with more than enough money on my card. Do you think for one moment you can talk to an operator? They want you to use their just as pathetic virtual assistant with NO options for the help I need. For many months I have also not received one cent Absa rewards with about R600000 worth of transactions.
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Chris O's updateReviewer Update
02 Jun 2025, 18:24Absa phoned me after reading this complaint. One problem sorted out and they are working on my Absa rewards problem (no rewards in past 6 months). Hopefully it will be fixed and all my lost rewards recovered.
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Chris O's update02 Jun 2025, 18:24
Reviewer Update
Absa phoned me after reading this complaint. One problem sorted out and they are working on my Absa rewards problem (no rewards in past 6 months). Hopefully it will be fixed and all my lost rewards recovered.
Absa's replyOfficial
03 Jun 2025, 12:44Dear Chris
We are attending to the matter.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We are attending to the matter.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Absa's reply03 Jun 2025, 12:44
Official
Dear Chris
We are attending to the matter.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
We are attending to the matter.
Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd