Worst service ever from Absa Main Street!

Good day

Please assist in explaining to me why I went to your Absa branch twice in one day -your mains Street branch and sat for more than an hour and still left without being serviced. I was being assisted by Mlungisi the ONLY consultant working! Why is he working alone??? He literally said he can't take lunch because he is working alone. Is this how you treat your employees? I went in the morning and loadshedding happened and we couldn't finish the transaction and said I could come back during lunch time. I took my whole lunch hour and I left without being assisted. There we 5 clients waiting for him and they all left because the poor guy was having system issues. When I got to him 10 Min before my lunch was over he had to restart the matching. Imagine. Absa is loosing business over poor management and system issues. I need a resolution to this matter. Absa is the worst in customer service. You really need to up your game! This is acceptable!

Unhappy client