DL
Dominique L
1 reviews | Active since Jan 2019
11 Oct 2019, 11:57
Worst service ever
On Monday 7 October my husband phone ABSA for a settlement amount on my personal loan. They informed him that they no longer give settlement amounts on the phone we have to mail. An email was sent Monday 7 October 2019 at 09h53 till today I have not heard one word or feedback. What I don't understand is they can harass you day and night with calls for money but when you do want to pay they don't get back to you (seems like they don't want it anymore)
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Absa's replyOfficial
11 Oct 2019, 17:26Dear Dominique
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply11 Oct 2019, 17:26
Official
Dear Dominique
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management