Worst Service Ever

In November 2019 I app**** for a credit card with ABSA and it was pre-approved. I was asked to send certain documents which I did immediately, I received an automated response and that was then end of it. Weeks later I received an sms there is documents outstanding, I called the call center and was advise no everything is in order they busy processing it and will be finalized soon. More time went by with no response. Numerous calls made to the call center and every time I am assured it will be finalized the same day still and I will get the card. Weeks later and still no response I get an email of a payslip they want (which was sent in the first email) I then immediately sent the payslip asked for, got another automated response and heard nothing again. Few days later same story again, I get an email of a payslip they want (which was sent in the first email) I then immediately sent the payslip asked for, got another automated response and heard nothing again. Few Days later same story AGAIN, I get an email of a payslip they want (which was sent in the first email) I then immediately sent the payslip asked for, got another automated response and heard nothing again. Then I went to Hello Peter once before and no one bothered to do anything about the hello peter complaint just an automated response. Then I sent again all the documents and even updated payslips and banks statements because its nearly 3 months later and just more automated responses. I sent another email to follow up and included the complaints team and guess what just some more automated responses This is truly the worst service I have ever experienced if you don’t want to help me then why not just say so than to keep me in the dark for months. I write yet again a second hello peter complaint in the hopes that I will get a response. I sent an email to their CEO and not even the CEO could be bothered to respond or assist