Worst service ever

I went into the bank to get my new credit card. That key was easy.

Then

You have been approved for a limit increase. Me - no thanks Absa - but it’s approved, just meet with a consultant to sign. Me - ok if it’s quick Consultant - oh, you don’t bank with us? Me - no Consultant - then I will need a few things. Two hours later and several documents, “our systems are down, I will complete on Monday and send off” Me - fine, but that was not a quick two hours

Monday comes - nothing Tuesday - oh we need more document. Me - I thought I was approved??? Absa - but you don’t bank with us Me - I thought I was approved. I send of the new documents Wednesday Absa - we need more information Me - fine just send it

Thursday - Absa - it’s been declined!!!!!!

What the hell? Don’t tell me I am approved, then make me jump through hoops and waste 2 hours of my Saturday and then hours of my work week, to then say sorry, it’s declined.

Now I am even more glad I don’t bank with ABSA and will def pay of my credit card and close it