WT
Werner T
1 reviews | Active since Feb 2018
26 Oct 2023, 08:42
Worst service ever
I app**** for a personal loan, after sending documents in all different format as requested, none of them was good enough. Finally when documents was good and approved there was a mix up with the ref nr!!!!! So frustrating and past pathetic!!!
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Replies (3)0
Replies (3)
Absa's replyOfficial
26 Oct 2023, 11:56 Dear Werner Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply26 Oct 2023, 11:56
Official
Dear Werner Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***9. Kind regards,Vanessa CroweGroup Customer Care
WT
Werner T's updateReviewer Update
30 Oct 2023, 11:22Thank you for feedback, but nothing has been done so farr!
WT
Werner T's update30 Oct 2023, 11:22
Reviewer Update
Thank you for feedback, but nothing has been done so farr!
Absa's replyOfficial
30 Oct 2023, 12:55Dear Werner With Regards to case number C-***9.
I have received your emails and sent through a followup this morning. Kind regards,Vanessa CroweGroup Customer Care
I have received your emails and sent through a followup this morning. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply30 Oct 2023, 12:55
Official
Dear Werner With Regards to case number C-***9.
I have received your emails and sent through a followup this morning. Kind regards,Vanessa CroweGroup Customer Care
I have received your emails and sent through a followup this morning. Kind regards,Vanessa CroweGroup Customer Care