WW
Willem W

1 reviews | Active since Jan 2021

14 May 2026, 19:12

Worst service ever

ABSA bank is a laughing stock. Please try and call ***and try speaking to a consultant..... good luck not getting cut of after waiting 10-15 minutes. Trying to get an overdraft on an existing check account where your pay gets paid into is crazy. Trying through the banking app, step 3 is address verification.. My bond is financed trough absa.. I live there. How can my address be incorrect?? Calling cellphone banking, they say everything looks fine and can't see a problem. Trying again and still no luck. Calling cellphone banking again, o wow, speaking to an agent.. well done I thought after having to verify all the questions and accepting verification on my banking app 3 times.. 15 min wasted.... Speaking to consultant you hear how a new tipe of check account is better.. accepting it is what you do. However, you can not use your existing card until you receive the brand new one in 5 working days.... fine, do the application for an overdraft, I'll make due.. After answering numerous questions and accepting numerous conditions I realize that I'm in this call for 26 minutes... Ridiculous. Lunch is over and the boss staring at me... I continue waiting, answering and listening to girl that has is all wrong... Saying that my salary is less that half I actually earn I was declined for the amount i wanted, but approved for an amount that i can atlease buy a bottle of brandy. I said thank you I'll try another bank. Thank you again for disappointing ABSA Bank. Just like you did many times before.

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