Worst service ever

Item: Absa
Rating: 1
Author: Pravika M

I have called absa at least 15 times today and that is not an exaggeration None of their consultants know which is the correct department no one knows anything in their teams. You are transferred from Pillar to post yet they wont compensate you for your time and efforts

Helpful (0)

Replies (1)

Absa's replyOfficial

11 Dec 2019, 00:38

Dear Pravika

Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically. Please eleborate on what is your complaint about and how woud you like us to assist you ?

Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management

Absa's reply11 Dec 2019, 00:38

Official