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rubendran G
1 reviews | Active since Oct 2010
29 Nov 2019, 10:42
WORST SERVICE EVER!!!!!!!!
WORST SERVICE AND BANK EVER
PURCHASED DATA USING MY MOBILE APP MONEY WENT OFF MY ACCOUNT BUT NEVER RECEIVED THE DATA CALLED MY NETWORK PROVIDER, THEY SAY ITS THE BANKS FAULT CALLED ABSA, THEY SAY THEY CANNOT ASSIST AND GAVE ME AN ALTERNATE NUMBER CALLED THAT NUMBER AND THE LADY SAYS THAT SHE CANNOPT HELP ABSA CLIENTS AND THAT ABSA KEEPS GIVING THEIR NUMBER WHEN THEY CANNOT ASSIST
I CANNOT BELIEVE THAT I CANNOT RESOLVE THIS ISSUE
IM GLAD THAT I WILL NO LONGER BE USING ABSA GOING FORWARD
I WILL DEFINETELY NOT RECCOMMEND ABSA
WORST BANK EVER TO DEAL WITH
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Replies (1)
Absa's replyOfficial
01 Dec 2019, 13:22Dear Mr Govender, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please provide me with your ID number (send privately ) and details of the airtime purchase in order for me to log an incident. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . I look forward to being of service to you Mr Govender. Vanessa
Absa's reply01 Dec 2019, 13:22
Official
Dear Mr Govender, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Please provide me with your ID number (send privately ) and details of the airtime purchase in order for me to log an incident. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . I look forward to being of service to you Mr Govender. Vanessa