MH
MATHILDA H
1 reviews | Active since May 2014
03 Aug 2022, 11:43
WORST SERVICE EVER
Deceased estate MM MALAN Our client passed away on 1 July 2021. We need to finalise the estate and after several mails to nde@absa, and requests the Absa bank account are still not closed This is really unacceptable as this is a year later. We never had such experiences with any other banks regarding estates.
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Replies (2)MH
MATHILDA H's updateReviewer Update
12 Aug 2022, 08:33We received feedback however not the answer we were looking for, we nee the following :
- Certificate of balances as at date of death
- Proof that any funds in the Absa accounts were transferred to the estate late bank account.
Really this is unprofessional
MH
MATHILDA H's update12 Aug 2022, 08:33
Reviewer Update
We received feedback however not the answer we were looking for, we nee the following :
- Certificate of balances as at date of death
- Proof that any funds in the Absa accounts were transferred to the estate late bank account.
Really this is unprofessional
Absa's replyOfficial
12 Aug 2022, 10:05Dear Mathilda
Kindly advise what you mean by not receiving the correct information.
Whose estate are you working on?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Kindly advise what you mean by not receiving the correct information.
Whose estate are you working on?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Absa's reply12 Aug 2022, 10:05
Official
Dear Mathilda
Kindly advise what you mean by not receiving the correct information.
Whose estate are you working on?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd
Kindly advise what you mean by not receiving the correct information.
Whose estate are you working on?
Kind regards
Nthabiseng Sibande
Customer Value ManagementAbsa Bank Ltd