Worst service ever

<p>I took my pensioner mom to Absa this morning. She stood in the queue for 45 minutes to be helped. There was, at one stage, only two tellers open - this is on a Monday morning at month end. There were lots of retired/pensioners in the queue, who all had to stand for such a long period of time. Also, there was an old lady with a walker - none of the bank staff offered to prioritize her or help her ahead of the queue. Preposterous service!</p>