Worst service ever
It pains me that i have to complain in the hopes that someone will respond and resolve the problem. Only after logging a complaint on actionline did something happen, however the matter is still not resolved and the person responsible for the problem is still not doing what's expected. I would like someone senior in business banking to contact me so that i can discuss the details of the complaint
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Absa's replyOfficial
29 Jul 2019, 14:58 Dear Customer Thank you for bringing this matter to our attention. The case *** is with one of the case manager's whom have sent an email to you acknowledging receipt, they will investigate and provide feedback to you. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
Absa's reply29 Jul 2019, 14:58
Official
Dear Customer Thank you for bringing this matter to our attention. The case *** is with one of the case manager's whom have sent an email to you acknowledging receipt, they will investigate and provide feedback to you. Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Best regards,
's updateReviewer Update
29 Jul 2019, 15:00I need this escalated to executive level. Last communication was 7.30 this morning advising that the matter will be looked into and reverted back to me. It's now 15.00 and still no onwle has confirmed that documents were received or if the matter is being dealt with
's update29 Jul 2019, 15:00
Reviewer Update
I need this escalated to executive level. Last communication was 7.30 this morning advising that the matter will be looked into and reverted back to me. It's now 15.00 and still no onwle has confirmed that documents were received or if the matter is being dealt with