Worst Service EVER!

Trying to open a business account at ABSA! If you didnt know this - you cannot walk into an Absa branch with documents to try and open a business account.(please note I am a current account holder) Getting an appointment under a waiting period of 1 week is impossible. To speed up the process, an appointment at Absa Menlyn is made. I keep the appointment (which was extended telephonicly to an hour later that nobody knew about on arrival) After spending 3 hours recording endless data onto some program, I left without an account number.<br> After a week of no response, I emailed the \action\"-line at Absa. Was called by a consultant in my daily rest period since i work at night - he left a message (mr.Swart) I returned the call the following day and was informed that he is on another call and will return my call.(gave detail AGAIN and cellnumber)<br> This is a ****** nightmare and worst ever service! If a financial institution cant or wont help you - AT LEAST INFORM THE PERSON so that other banks can be approached!"