Worst service ever

NEVER HAVE I EVER EXPRIENCED SUCH BAD SERVICE FROM A BANK.On the 6th of March i app**** for a credit card online thru Absa bank,my documentation was send thru as requested the same day.One week pasted and i did not get any feed back from Absa so i phoned the credit card department,they told me that my application was at validation department and the will escelate it to get feed back,2 days later i phoned again because i did not get feed back again from them.I was given the same answer and was told i must just wait for the validation department to phone me and then they will release my application to go ahead.I phoned more and more every day just getting the same answer but kept my cool.On the 28th of March still not getting feed back i phoned again and got put thru to a manager.Pity i cant remember his nam,i delt with so many people on this application.The manager said he is so sorry he will sort this issue out and he will phone me early the next morning.He never phoned so that day wich was the 29th already i phoned once at 11 40 and they told me the manager says he will phone me before 12 00.Twenty to 1 i had to phone once again beacause he never phoned just to get told that there is no mangers available and they wil escelate it again for the 13th time.I phoned again on Saterday the 30th of March same story.Sunday morning i went to a Absa branch to try to get a personal loan,where a very helpfull lady told me she sees on the system that my credit card is aproved and if she can give me advise that i shouldnt try for the personal loan because it will affect my credit card application wich was already aproved,so i didnt apply.Monday morning the 1st of April i phoned the credit card department again now fuming and was told they still waiting for the validation department and all she can do is escelate it again,i refused to put the phone down and told them i will not hang up untill this issue is sorted,after 45 min of holding they put me thru to a lady who deals with it.She asked me a couple of questions and said ok and i asked her what now?She told me that she is releasing the application now and a courier wil phone me to make arrangements where to deliver but it can take 5 to 7 working days for delivery witch is fine because i was so happy that this issue was resolved after so many phone calls and waiting one month to get sorted out.That afternoon i phoned again just to make sure that the application was really released and the consultant told me that they tried to phone me witch is not true because i have had my phone with me 24/7 waiting for theyre call the whole month,she told me that i must just please send my payslips and bank statement again.Although i did not not understand why again after my application already have been aproved and released according to them earlier that morning i did so.30 min later i get an email your application has been declined,this after one months of fighting and many many calls on a application that was already aproved.I am a new Absa client and had issues from day one with them it started when i opened my account.I cant believe that a bank will operate like this.I can also promise you that they wont even comment on this post.Good luck to anybody that is thinking of joining ABSA.