WORST SERVICE EVER!!!

I visited the Woodlands branch of ABSA today accompanied by my wife. I proceeded to the Online banking phone as there was nobody in the banking hall to assist me. After a few minutes on the phone, Rodney on the other side of the line tried to assist, but asked me to find someone in the banking hall to speak to him. I went from one person to another, and they kept sending me around, I even walked into the Managers office, but there was no-one. When I told Rodney that I could not find anybody to assist, Rodney offered to call the branch to get someone to assist. After a while he came back on the line, saying that he could not find anybody to answer the phone in the branch. On leaving, now really furious, a person, Kasaven Moodley was behind the enquiry counter and being idle, I approached him. He was actually so dont care, I could not believe my ears. I am not sure if it is because we are white or not rich, that he was not at all interested to help, but he just could not care! I have been with ABSA for many years, and have never experienced worse service.