Worst service ever...

I have been trying to get hold of an Absa consultant to assist me with my query. I have tried phoning the call center and they seem to be closed today. <br> <br> I decided to try there facebook page for a response. My message was for someone to phone me asap as I am not able to get through to the call center. The person answering me asks what the query is regarding and I rep**** promptly. The person doesn't phone me like I asked in my first message he/she is just giving me these useless replies that is not answering my questions.<br> <br> PLEASE SOMEONE PHONE ME!!!