1 reviews | Active since Nov 2017
Worst service ever
i got there 10:26 this morning,right i stand in the que theres only 2 atms doing deposits.30 mins down the line 1 atm goes offline.n we using one then this remaining 1 goes offline also.mind you its amost an hour in the que n the mechines die on us.we standing there puzzled n the security guy(the one helping people deposit)comes up and says to us its useless for us to stand in the que as theres nothing we can do about it.n the problem could last for hours.i went to him and asked that im on lunch i took my time to make a deposit to my sons school,what should we do then.he says i cant help u.this is the same guy whose hired to help us.i go inside n find a some lady helping with the que.i tell her about my situation of being on lunch n rushing here to pay n boom a hour later the mechines die.can we pay inside as weve been queing outside n she says the only thing she can help me with is holding the que from beginning.shes talking about a que longer that the one that took me an hour.then tells me if i was in a hurry i should have came in the morning.then looks away as she continued to chat to her cleaner friend as i stood there in front of them.how does the place hire such rude people......then these people should be assisting us.jeez the servive should have a zerooooooo mark
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
