Worst service ever!!!!!!

<p>So I went to Absa bank in Jubilee Mall, to close my unit trust account,,, the que was just abnormally sloow, they said it's the "system". Finally got my turn, customer service consultant names Sinah. My gosh her pc was so slooow,, I was on her desk for an hour and 15 minutes, she had to reboot her pc 2 times and it was just hanging, the third time she rebooted it just hung on "welcome screen". My goodness. Then a colleague offered to assist, it was about 3:50 by then closure time. Went to a colleagues desk, only to find out there is a form that I was supposed to sign, Sinah didnt tell me, and the form is supposed to be emailed from absa fund managers.... So in essence I wasted 2 precious hours at ABSA bank and did not get any service whatsoever. </p> <p> </p> <p>Glad I closed all my accounts there. But im unfortunately still stuck with the unit trust that I couldnt close due to their slooow and non working computers. I do not blame the consultant at all, I actually feel sorry for her to be working with such a counter productive pc. YHO!!!!!</p>