1 reviews | Active since May 2017

31 May 2017, 15:03

Worst Service Ever

<p>Opened an account with Absa Dobsonville with a consultant called Bongkosi Mxalisa, he promised me that will paying R98 for my new account and I'll have free services like Internet Banking, cellphone banking and so forth but to my surprise I was charged over R400 in bank charges for one month then I went back to the branch and I waited for him for 3hours eventually when I saw him he knew nothing about the charges he couldn't even explain why they were there, then we spoke to the Branch Manager called Olwen Mabunda who promised to look into the matter and call me back it's now 6days I'm still waiting for feedback, I called Bongkosi Monday, Tuesday and Wednesday and he still do not have feedback for me and he now drop all my calls to him, I'm so Tired of calling Absa I need to move this Nonsense Bank.</p>

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Replies (1)
Absa
Absa's reply01 Jun 2017, 07:42
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please can you provide me with your account number or ID number ro enable me to log a formal complaint for you, the required information can be sent via private message.

Regards

Claudette