1 reviews | Active since Nov 2016

05 Nov 2016, 12:10

Worst Service ever

<p>Worst levels of service ever.</p> <p> </p> <p>No one has a clue of the facts they represent, cnt give ref numbers or any form of confirmation.</p> <p> </p> <p>I am leaving for Europe on friday 11 nov, and still dont jave Dragon pass sorted.</p> <p> </p> <p>Managers dont stick to their promises, cant answer questions, interrupt you and then put the phone down in your ear. (Andries at Menlyn branch)</p> <p> </p> <p>I would like a call from Head of Customer Service / CEO immediately to resolve this problem.</p> <p> </p> <p>George</p> <p> ********** 893</p> **********

0
Replies (2)
Absa
Absa's reply07 Nov 2016, 10:53
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply07 Nov 2016, 10:53
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd