Worst service ever

RE: C-***3 FW: FICA Block ref:_00D1r1GluM._5005qA5eLU Dear Valued Customer

This is an automatic acknowledgement that we have received your case. The reference number for this case is C-***3. Your case will be forwarded to a consultant, who will contact you within 8 business hours. Please quote this reference number in any future communication with us regarding this matter and should you wish to follow up on the case, please contact us on ***or reply directly to this mail.

We are committed to giving you exceptional service and hope to resolve this matter with you shortly Yours Sincerely

Absa

To whom it may concern

Still to date no one has phoned us. We still try to phone Tebogo Noqamza ***, *** Bawelile Ntuli ***

And until now no one has phoned us.

Our account needs to be FICA (again), but we can't get hold of anyone at ABSA.