Worst service
To dispute a mere debit order can take Absa months not to reverse.
Helpful (0)
Replies (5)0
Replies (5)
Absa's replyOfficial
18 Oct 2024, 10:33Dear Matome Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
Absa's reply18 Oct 2024, 10:33
Official
Dear Matome Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***3. Kind regards,Group Customer CareRezona Louw
's updateReviewer Update
21 Oct 2024, 09:38Absa is so useless, instead of resolving the complaint their useless consultant tells me to take it up with another division at Absa, what the hell.
This is nonsense
This is nonsense
's update21 Oct 2024, 09:38
Reviewer Update
Absa is so useless, instead of resolving the complaint their useless consultant tells me to take it up with another division at Absa, what the hell.
This is nonsense
This is nonsense
Absa's replyOfficial
21 Oct 2024, 10:26Dear Matome Thank you for your posting.
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw
Absa's reply21 Oct 2024, 10:26
Official
Dear Matome Thank you for your posting.
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw
's updateReviewer Update
22 Oct 2024, 13:37This is unacceptable Absa, honestly speaking you don't care about stupid clients, everytime you give stupid excuses, next week you'll be asking same thing. I did sent proof last week. It tells that ABSA has lot of time to waste, sending clients from pillar to post. If you can learn to take ownership of client's complaint you'll get it right. Whoever is dealing with this, has to go back and check emails that I've sent. So annoyed.
's update22 Oct 2024, 13:37
Reviewer Update
This is unacceptable Absa, honestly speaking you don't care about stupid clients, everytime you give stupid excuses, next week you'll be asking same thing. I did sent proof last week. It tells that ABSA has lot of time to waste, sending clients from pillar to post. If you can learn to take ownership of client's complaint you'll get it right. Whoever is dealing with this, has to go back and check emails that I've sent. So annoyed.
Absa's replyOfficial
22 Oct 2024, 14:45Dear Matome Thank you for your posting.
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw
Absa's reply22 Oct 2024, 14:45
Official
Dear Matome Thank you for your posting.
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw
Please refer to out email send to your personal email address. Kind regards,Group Customer CareRezona Louw