Worst service and services

Very bad experience in Absa branch Brooklyn. General enquiry representative not able to manage simple enquiries. Absa could not calculate the amount outstanding in order to close my account and in the end I ended up paying more than I should have, only to get out of the branch ASAP. Despise the place and now I have to go back to the branch because they deactivated my online banking . Had two accounts at Absa, closed one of them and online banking service suspended for the remaining account without any notice or advice from the person that closed the actual account.