JJvV
Jacqe Jansen van Vuuren

1 reviews | Active since Mar 2014

16 Feb 2015, 10:01

Worst service and completely ***********

After more than 4 weeks, multiple complaints and a Hallo Peter complaint, I get a call asking me what is going on with my account. Having used most of my leave, personally trying to sort out what is happening with my account, and having me told by multiple people in ABSA that everthing is sorted out, I come to the realisation that no one has a clue what is going on with my account. This has been the most frustrating experience of my life. The person who should be advising me on my account is calling me asking questions that I asked on the first day I met him. Is there anyone in ABSA that will be able to assist or will I get more \safe"answers while no one sorts out the problem! """

0
Replies (1)
Absa
Absa's reply16 Feb 2015, 13:05
Official
Hello JacqeJvv,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd