Worst service

I had my first car financed via absa which I had insurance for two years and then canceled no one called me telling me that I'm force to have comprehensive cover,all of sudden my second car that is still financed with them they call.me to tell me I need comprehensive cover if I don't have it they gonna force it on me worse part of it I'm not working and the car I'm paying fine I told them I.have insurance but not comprehensive,really absa has the worst service.