RK
Rodrique K
1 reviews | Active since Dec 2015
27 Nov 2020, 17:42
Worst service
Experiencing the worst service from ABSA bank ever, I app**** for a 2nd and the consultant Ruhida Khan only responded twice after I had to reply on the same email twice I totally regret taking out a bond with ABSA bank now then ever.
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Absa's replyOfficial
30 Nov 2020, 12:15Dear Rodrique, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply30 Nov 2020, 12:15
Official
Dear Rodrique, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***6 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd