CC
Chanell C
1 reviews | Active since Nov 2016
17 Nov 2017, 07:43
Worst Service
Good day, After 3 weeks no light at the end of the tunnel for me. I have been directed from pillar to post, but my account with Absa is still blocked I was promised 3 days is the time limit and I would be able to transact again but till today nothing. Upon phoning the call centre, branch ect. No one can give me an answer. Why bank with an institution if you cannot even access your own money. This is the worst service I have ever received in my entire life, you would think that I am not even their customer.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
17 Nov 2017, 09:26Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly provide me with your Account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
Absa's reply17 Nov 2017, 09:26
Official
Dear Customer
Thank you for bringing this matter to our attention.
Please accept my sincere apology for any inconvenience we may have caused you.
Kindly provide me with your Account or ID number to enable me to log a formal complaint for you, this information can be sent via private message.
Regards
Claudette
Best regards,
CC
Chanell C's updateReviewer Update
17 Nov 2017, 09:31Good day,
Thank you for responding ID ***, account number ***.
Hope I will get some feedback this time round.
Kind regards,
Chanell
CC
Chanell C's update17 Nov 2017, 09:31
Reviewer Update
Good day,
Thank you for responding ID ***, account number ***.
Hope I will get some feedback this time round.
Kind regards,
Chanell
CC
Chanell C's updateReviewer Update
23 Nov 2017, 09:44Please let me understand. Absa replies to Hello peter I need to send my details and after that nothing happens. I would like to close this account effective immediately can anyone help me really this is so annoying. This is by far the worst service I have ever received in my life.
CC
Chanell C's update23 Nov 2017, 09:44
Reviewer Update
Please let me understand. Absa replies to Hello peter I need to send my details and after that nothing happens. I would like to close this account effective immediately can anyone help me really this is so annoying. This is by far the worst service I have ever received in my life.