JK
James K

1 reviews | Active since Oct 2016

25 May 2017, 21:43

Worst service

<p>While Absa Pinelands spoke to my wife and explained about the fees they still however did not refund ledger fees we don't have an overdraft and since they are always telling clients about NCA rules when they are declined why are they paying for stuff clients clearly don't have enough money for and then charging for honoring the purchase my rewards was also not transferred yet </p>

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Replies (1)
Absa
Absa's reply26 May 2017, 09:44
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,