Worst service
<p>I'm leaving you guys for another bank, any other bank. Your service is horrible. I found no joy with this bank but always stuck around due to how tedious it is to swich your account over. I realise now that its worth the effort and I should have done it sooner.</p> <p> </p> <p>Your staff don't know their products, they sound like they don't want to be there. You need to fire whoever is in charge of training and quality control in this company, and add a rating system for all staff so that clients can rate their bad service and then pay them based on their individual service to your ckients. Just some advice to fix this disaster called a bank.</p>
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also state what the complaint is all about. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also state what the complaint is all about. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Best regards,
*** - i stopped receiving my rebate on my for my credit card a couple of months ago. I wanted to find out why, i was transferred or told to call a different number 4 times, I drew the line when the 4th person wanted to transfer me back to a department that I already spoke to twice.
*** - i stopped receiving my rebate on my for my credit card a couple of months ago. I wanted to find out why, i was transferred or told to call a different number 4 times, I drew the line when the 4th person wanted to transfer me back to a department that I already spoke to twice.
Thank you
Best regards,
Thank you
Best regards,
