BvdW
Bennie van der Westhuizen

1 reviews | Active since Nov 2016

07 Nov 2016, 15:38

Worst service

<p>Since saturdy i am trying to get an new cheque card from absa, i went to 5 branches with NO LUCK. either the server is down or the key pad is not working or they dont have cards. Can ABSA please tell me why we as your customers are paying banking fees and service chardes if we dont get the service. Where does the service and banking fees go, why dont you use the money we pay to make sure your IT equipment is in working condition. and when you phone the customer help line they just say SORRY ITS NOT BEEN COMINUCATED TO US</p>

0
Replies (1)
Absa
Absa's reply08 Nov 2016, 09:05
Official
Dear Customer Thank you for bringing this matter to our attention. Please provide me with your account number to enable me to escalate this matter for you. Kind regards Claudette

Best regards,