NN
Nonhlanhla N

1 reviews | Active since Oct 2015

05 Sept 2016, 12:39

Worst service

<p>I am complaining about the Eastgate Absa and their sub-standard service.</p> <p>my son's student account ( MMV ********** 528) was converted to a normal account without any notice.</p> <p>when he enquired he was told that he is required to bring proof that he is still a student and this proof was submitted to the branch when the account was opened stipulating that he is doing a 3 year course at Wits.</p> <p>what I want is Eastgate Absa must fix their mistake and stop sending us from pillar to post.</p> <p>they made an error and they must fix it.</p> <p>Regards</p> <p> </p>

0
Replies (1)
Absa
Absa's reply05 Sept 2016, 14:08
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,