SM
Sarah M

1 reviews | Active since Feb 2015

11 Aug 2016, 10:14

Worst service

<p>Absa potchefstroom is full of ****. You queue for long and by the time you reach the front the person refers you to another person. I got to enquiries she then sent me to client advisor which she also sent refered me to tellers. I spent a bad 2 hours in that branch all for what? Poor service delivery.</p>

0
Replies (5)
SM
Sarah M's update11 Aug 2016, 10:57
Reviewer Update

It is now 13:00 pm and I'm still waiting. That makes it 3 hours in this branch.

SM
Sarah M's update11 Aug 2016, 10:59
Reviewer Update

Wow absa now I have to pay to have the foolish account closed. I'm enough R108 for closing account

What a *******

You've lost a client

SM
Sarah M's update11 Aug 2016, 11:05
Reviewer Update

It was pointless of me coming here today

Absa
Absa's reply11 Aug 2016, 11:30
Official
Thank you for bringing this matter to our attention. We will investigate the matter and a resolution agent will contact you once the matter has been resolved shortly. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd

Best regards,

Absa
Absa's reply11 Aug 2016, 11:33
Official
Thank you for bringing this matter to our attention. We will investigate the matter and a resolution agent will contact you once the matter has been resolved shortly. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd

Best regards,