Worst service!

I am turning to Hello Peter now as I am at my wits end and am physically sick from pure stress!!!!

We have been with ABSA Vehicle Finance for YEARS. Our vehicles are paid in full on time.

2023 my husband and I had to go under debt review due to the poor economy and inflation as the aftermath of COVID-19. ABSA approved our debt review BUT our car still had to be paid in FULL, no discount at all. After a couple of months we removed the car from debt review and continued to pay ABSA directly as it was the same amount as before debt review.

Last August my husband lost his job, we app**** for SOME sort of financial relief from ABSA, they declined. With the help of UIF we managed to pay our car in full every month. Now UIF is coming to an end and we app**** again for some financial relief as we will most certainly not be able to afford our full car installment without going hungry or my child suffering. AGAIN ABSA declined to help us after they have massive posts all over Google about how they are here to help and offer payment relief payment holiday's and paent restructuring for those in financial situation.

FIRST you approve our parent relief plan and and hour later send us a message saying sorry for the inconvenience the payment relief was reviewed and denied. ***

We saved every extra R100 we could where we could to have some sort od savings for when UIF is done... it would have been enough to pay the car under some sort of relief like they advertise everywhere... now we *****ed and no one cares.

So how are you helping ABSA ? We have all the proof of my husband losing his job, UIF payments and uif ending this month and still you wont help us. Where do you want me to sh*t the money out of ? We are already stretched thin and now not even you will give us some sort of relie!?