HC
Hermien C
1 reviews | Active since Aug 2024
17 Aug 2024, 18:07
WORST SERVICE
Worst service App**** for a personal loan, been with ABSA for 25 years , never missed a payment. Rejected my loan based on the income I get is not registered. Such bad service, thinking of going to a new bank with all my stuff.
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Absa's replyOfficial
19 Aug 2024, 11:50 Dear Hermien Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care
Absa's reply19 Aug 2024, 11:50
Official
Dear Hermien Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards, Vanessa Crowe Group Customer Care