worst possible service and *********** staff

3 years ago a closed my absa credic card.<br> I went into the branch told them to give me the remaining funds in my account.<br> the first thing they do ,after making me stand in line is tell me I have to speak to a consultant to do this.<br> So I wait to for a consultant who tries to sell me a different package when all I want to do is close my account. They then send me back to the original counter I was at so I get to stand in the cue again.<br> Then they tell me to phone the credit card department and close my account.<br> After much shouting the manager comes out has someone give me my money and a reference number that my account is closed. About 2 hours later and extremely frustrated I leave with my money.<br> <br> 3 months later I receive a statement from absa I need to pay 5 rand interest on my overdue credit card balance of three hundred odd rand . they also sent me a new credit card which they did not neglect to charge me for.<br> <br> Now with all the charges they add on to there incompetence they are demandind just over R2000 from me<br> <br> I have written letters which they do not respond to I have spent countless hours on the phone to them.<br> <br> WORST BANK EVER