1 reviews | Active since Jul 2017

11 Sept 2018, 08:53

Worst possible service

Please don't ever get a vehicle loan from ABSA Vehicle Finance they constantly make mistakes and then you have to sort them out.

On the 31/05/2018 ABSA vehicle finance took R495 more than they had to due to new system changes. I had to struggle to get the money back they owed me.

Yesterday 10/09/2018 I received a call from ABSA from a woman telling me very rudely my account is behind by R1200, I told her that is impossible as I have a debit order going off each month that they regulate, the woman said she was going to find out what happened and sort it out.

This morning 11/09/2018 they sent me a statement with the R1200 added to my normal payment amount .

I am so unhappy with this type of service and stress from ABSA Vehicle finance, I already closed my bank account and can't wait for this loan to payed off so that I don't ever have to deal with ABSA ever again.

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Replies (1)
Absa
Absa's reply12 Sept 2018, 11:44
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,