1 reviews | Active since Mar 2017
Worst possible service!
<p>If i could i have have give it -5 starts.I app**** for a credit card on absa,on the last step the website had problems and there was a timeout. I emailed them and said my application was succesful but the last step timed out and need assistance. I got an automated response saying they will call me in 2 days. A week passed and got another email saying sorry for long delay in response and i must give them my contact details and they wil call me in few hours another week passed and i got another email saying sorry for long delay in response. This has been going on for 12 emails back and forth from me and absa. And today i got an email saying the application was succesful and 5 days have passed so it was cancelled and i must re apply. This is the worst service in the history of any buisness i have ever worked with. </p>
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
This may be sent as a private message.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Please provide me with your account or ID number to enable me to log a formal complaint for you.
This may be sent as a private message.
Regards
Claudette
Best regards,
