WORST OUTDATED BANK IN SA

ABSA IS THE WORST BANK EVER. EVERYTHING IS A HASSLE NOTHING CAN BE ACCOMPLISHED OVER THE PHONE. THIS BANK IS OLD , OUTDATED AND THE STRUCTURES PUT IN PLACE DOESN'T WORK. MY ACCOUNT IS NOT FICA`D = I NEED TO GO INTO A BRANCH, MY CARD EXPIRED = GO INTO THE BRANCH, MY INTERNET BANKING DOESN'T WORK = GO INTO THE BRANCH, WANT TO CLOSE MY ACCOUNT = GO INTO THE BRANCH. GET TO THE BRANCH THEY GIVE YOU FORMS TO FILL IN, AFFIDAVITS TO GET BY THE POLICE STATION ONLY TO AFTER THAT COME BACK TO...... YOU GUESSED IT.... THE BRANCH! ABSA SHOULD REALIZE WE ALL HAVE JOBS. WE CANNOT TAKE LEAVE AND SPEND AN ENTIRE DAY DOING A RUN AROUND. THERE`S A REASON WHY FNB AND CAPITEC TAKES YOUR CLIENTS! MOST UNHELPFUL BANK EVER. THANK YOU FOR NOTHING ABSA. I AM SADDEND TO HAVE EVEN 1 SMALL SAVINGS ACCOUNT BY YOU. ALSO, AT FNB I DONT PAY FOR A NEW BANK CARD IF MINE EXPIRED. WHY SHOULD I PAY BY YOU?