WORST *****.....

Since the 1st of May 2018...i have made numerous calls to a so called call centre with a query for my refund. over the course of the month i have been transfered from pillar to post and not one agent can give me a TRUTHFUL answer.... empty promises every single time. every day i call.... not one can call me back ...my refund was bein paid out for the last 3 weeks but absa had.. system failures.... *********** staff... policies.... sorry sir your query hasnt been logged.... sori i see here is an email logged ...nothing done yet... sir give us 7 days... well its been a month and it is now UNACCEPTABLE...!!!!!!!!!!! I WANT MY DAMN REFUND... AND U BETTER GIVE ME COMPENSATION OF AIRTIME SINCE YOU HAVE *********** STAFF TO RESOLVE A QUERY FIRST TIME.