worst investigation s****s

<p>I was ****** and my bank card ******, the ********* used about R15000 of mine before we managed to stop the card, when i reported it to absa they said they would investigate and i would be refunded, once i called them back for the millionth time they eventually refunded me R2000, what investigation and refund is that? Banks are insured and i will be investigating on my own and will be taking this further.</p>